Hopefully you’ve moved beyond the click-click-click of the rotary-dial telephone, but that doesn’t mean your business phone system isn’t due for an upgrade.
Indeed, the right telephone system is a crucial business communication tool – and upgrading from a legacy phone system to a Voice over IP (VoIP) platform can have numerous business benefits, including:
Increased cost-effectiveness
Is your phone bill high and – often even worse – unpredictable? Switching to a cloud-based system enables you to use your existing data network instead of paying costly per-line rental fees. VoIP directs calls via the internet, making it a cost-effective way for businesses to make an unlimited number of calls at the fraction of the cost of traditional phone systems. Indeed, with a VoIP system, you can choose the features you want and pay for the service as a monthly subscription, making budgeting a breeze.
Advanced features and functionality
Speaking about those features you may want to include: there are plenty of business-smart options to choose from, giving you the ability to create your own brand of seamless customer service. From a digital receptionist or holding-the-caller capability to video conferencing, on-hold advertising, call recording and voicemail-to-text, a phone system based on VoIP technology can increase your business’ efficiency and productivity, and even spur growth.
Scalability and increased capacity
VoIP makes it easier for businesses to scale up, without having to expand their costs. A traditional phone system has finite phone lines, but a cloud system allows businesses to add more team members, offices, devices and capacity without raising phone bills or needing to reinvent the wheel with each development in your business’ journey.
Mobility and remote workforce capabilities
With the press of a button, you can direct calls to a specific handset in another office anywhere in the world – or to your colleagues working from their kitchen tables at home. Best of all, this does not cost you or the caller any extra for out-of-state or international calls. With VoIP, your employees can be more mobile and flexible, your remote teams can stay organised and focussed, and you can improve customer retention and loyalty through the simple act of being easily contactable.
Ready for a custom business phone system to suit your needs? Contact Geelong’s business IT specialists
If you’ve been clinging to an old phone system that you know is ready to go, or just want to discuss your options, give Geelong Technology Group a call. Our specialist team can provide a highly customisable state-of-the-art VoIP solution that delivers a robust, business-ready communications system that meets your unique needs at a cost-effective price.
With our managed services we can also maintain your phone system at a fixed rate to ensure maximum uptime and reliability. Contact us today for a FREE consultation with a telecommunications expert.