Authorised Apple Service Provider and Reseller

At Geelong Technology Group, our Apple Certified Technicians provide you with the best possible solution for your Apple products. If you need authorised repairs on broken or faulty Apple products, we get the product back in your hands as soon as possible.

 

As a member of the Apple Consultants Network, our expert technicians are trained directly from Apple to be certified to repair or upgrade any Apple technology. Our technicians continually maintain comprehensive, up-to-date knowledge of Apple products and services.

 

Plus, we are an Apple Authorised Reseller which means we stock the entire range of Apple products practically from iMac to Macbooks to iPhones and everything in between. Come into our Belmont storefront to touch and see our Apple products.

 

Apple Repairs

Geelong Technology Group can perform all your in or out of warranty Apple repairs, regardless of which type or generation of Mac, iPhone, iPad, MacBook, or Beats products you have. Our Apple Certified technicians have many years of experience and training to work on all Apple makes and models.

 

We have access to Apple's warranty system to look up information regarding your warranty status, so it does not matter where it was originally purchased or if you've kept the receipt!*.

 

Our Apple repairs may include:

  • Fault Diagnosis
  • Hard Drive Upgrades
  • Memory Upgrades
  • Software Upgrades
  • MacBook Screen Replacement
  • Warranty Repairs
  • Full device replacements

 

*In very limited circumstances, proof of purchase may be required.

 

Apple iPhone Servicing & Repairs

Apple Authorised iPhone servicing and repairs IN Geelong!

 

Beats Audio Servicing & Repairs

Something doesn't sound quite right? Bring it in store! We service the full Beats Audio range, including Beats Headphones, Beats Earphones & Beats Pill Speakers.

 

Please note: A proof of purchase is required for the service of this product.

 

AppleCare Product Servicing & Repairs

We can perform any AppleCare Protection Plus claim in-store.

 

Apple iPad/iPod Servicing & Repairs

We have expert techs available to service your iPad or iPod issues. Anything from short battery life to a damaged display. Some of the services that we offer are listed below:

  • Warranty Replacement for fault
  • iOS Restore - resetting the software on your device back to factory settings
  • Remove debris in Lightning port or headphone jack
  • Update device to the latest version of iOS
  • Out of warranty full device replacement

 

Please Note: Before bringing your device in-store, it is always a good idea to perform a backup, as the data is your sole responsibility and to remove Find My iPhone (sometimes referred to as an 'Activation Lock') on your device.

 

If you are unable to perform any of the above for any reason, let us know, and we will see what we can do. A service fee applies to out of warranty work performed and/or backups.

 

Apple Watch Servicing & Repairs

Are you having Apple Watch problems? We have Apple trained & certified technicians who can help.

 

Please note: Before bringing your device in-store, please disable Find My iPhone (otherwise known as 'Activation Lock') on your device and back up any critical information.

 

Apple TV Servicing & Repairs

Having issues with your Apple TV? Bring your Apple TV in store, and we can get it working like new again. We have Apple trained & certified techs who can help.

 

Insurance Quotes

Being an Authorised Service Provider also means that we are qualified to perform insurance quotes if the time comes. Simply come in-store or contact us for further information.

 

Please Note: Insurance Quotes do incur a fee.

 

Apple Accessories

We can perform warranty service on all of your Apple Accessories, including Lightning Cables, Power Adapter, Chargers, Keyboards, Mice, Audio/Visual adapters and more.

 

Please Note: For any peripherals under warranty, such as a mouse, keyboard, power adapter, etc., please bring along the serial number that the accessory was purchased with or a receipt/proof of purchase if it was purchased stand-alone. In some instances, we may require the computer or device the accessory is used to ensure it is not the basis of the issue.

 

Pickup & Drop-off Service Available

If you can't make it into our Geelong store, we also provide a mobile service to collect and drop off the item or, where possible, repair it on site. Fees apply.

 

Express Service

Most machines that we look at have a typical turn around time of 3 business days or less. But if you don't have that kind of time, and need your computer looked at ASAP, then the Express Service is for you! Essentially it is 'jumping the queue', where your machine gets priority service for a fee. Diagnose your device issues within 24 hours using Express Service.